Pres Properties LLC Invoice# 2.22.18CA2

allow 4-6 weeks from deposit  or last modification date.

Pete Balboa balboac27@gmail.com

AttachmentsFeb 21, 2018, 3:27 PM

to sales

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Attachments area
Email Balboac27@gmail.com
Address 1139 E 26th St
City National city
State California
Postal Code/ZIP 91950
TYPE: Purchase
ACCT: Mastercard $ 1,817.70 USD
CARDHOLDER NAME : Stefan Dubiel
CARD NUMBER : ############8756
DATE/TIME : 22 Feb 18 11:59:38
REFERENCE # : 001 0129717 T
AUTHOR. # : 08326G
TRANS. REF. :
Approved – Thank You 100
Please retain this copy for your records.

French Entry 4 doors including centered double door 50% deposit/balance. Allow 4-6 weeks from deposit date or last modification date.

CARDHOLDER after inspection personally accepted DELIVERY  within 4-6 weeks from order date as promised.  4/10/18. Balance paid in full. 

$3,635.40  deposit paid $1,817.70 balance for custom door $1,817.70

Door installation to be paid directly to independent installer.

$440.00 Installation paid in Full by Cardholder on 4.10.18

delivered/ installed

Hacienda Rustica haciendarustica.com@gmail.com

Apr 14, 2018, 11:34 AM

to Pete

 Thank you for your order.  You are guys have good people in your team.

We do better work with better spex and 1 buyer, not charging any extra adjustments for on site. I  will pay for install.
I will send you 4 new glass panels with spex I think you will like, based on what I know now, no charge, hoping to get  new opportunity to work with you, hoping to get a good review.

I have the patterns sent to factory, tempered, low one way eclipse pattern glass,  takes  4-6 weeks. I will try for sooner.

 

 You have good people there.

Thank You
Oscar Almaguer
HaciendaRustica.Com

Invoice ends here. Below you may find a chronology of some relevant e-mails exchanged.

ps: we did not get an answer to our 4.14.18 generous offer. I think It inadvertently casted Agent Pete Balboa in amateur light.
https://mexicanfurniturehacienda.com/project/card-holder-dispute-response/

Hacienda Rustica haciendarustica.com@gmail.com

Feb 21, 2018, 3:32 PM

to Pete

Hello Pete, send spex on glass for a quote $2,500 if this would be pine wood only.

 

Thank You
Oscar  Almaguer
HR

 

2018-02-21 15:26 GMT-08:00 Pete Balboa <balboac27@gmail.com>:

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Pete Balboa balboac27@gmail.com

Feb 21, 2018, 4:05 PM

to me

We don’t have any specs for glass, just use what you think would work. Also can you install?

Sent from my iPhone

Hacienda Rustica haciendarustica.com@gmail.com

Feb 21, 2018, 4:18 PM

to Pete

Hi Pete,  If we use on doors 1/2″ plate glass, double pane 3/4″ add $820.00 installed delivered. 8/4″  total $3,320.00 + Tx  $315.40  = $3,635.40  $440 for install of 3 pre-hung frames. Allow 4-6 weeks from 50% deposit date. Includes a finish any color stain with polyurethane/delivery.

ps double pane is great for sound/temperature insulation, one glass can be white frost for privacy yet lighting.

Pete Balboa balboac27@gmail.com

Feb 21, 2018, 4:43 PM

to me
How much time to deliver ?
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Hacienda Rustica haciendarustica.com@gmail.com

Feb 21, 2018, 5:35 PM

to Pete
4-6 weeks from deposit date, I will send you the link when you are ready $3,635.40.
50%  Deposit /balance $1,817.70
install pay cash to installer. Let me know.

Pete Balboa balboac27@gmail.com

Feb 21, 2018, 6:14 PM

to me
I’m ready now, can you meet me at the job site?

 

Sent from my iPhone

Hacienda Rustica haciendarustica.com@gmail.com

Fri, Mar 9, 11:44 AM

to Pete
Hey Pete sorry no I didn’t go, I went via Palm Springs my usual way, creature of habit plus getting old, hey you guys must decide quickly on the color link I sent you.
Color selection is a customer’s call, time matters for delivery date or last modification.
ps: I had asked this next question twice before, You did not answered me, run this by your boss do you want bullet proof glass for an extra fee of 740.00.
 Thank You
Oscar Almaguer
HR

——————————————————————————————————

Pete Balboa balboac27@gmail.com

Wed, Apr 4, 7:05 AM

to me
I need pictures, your youre delaying our project costing us money. It’s already going to be a two week delay. I need a definite answer I’m just going to cancel the door order and write you a review.

 

Sent from my iPhone

 

4 weeks from order date and 2 weeks from last modification customer threatens to post negative review on Google.

On April 25, 2018 Cardholder’s agent posts a 1 star review on Google review

Pete Balboa balboac27@gmail.com

Apr 5, 2018, 2:31 PM

to me

Please call me

Sent from my iPhone

Hacienda Rustica haciendarustica.com@gmail.com

Apr 6, 2018, 9:07 AM

to Pete
Hello Pete, we prefer to communicate via email, it keeps record, I will need an answer in writing about the top/center radius call. Door by Monday we are trying our best.  Pictures this weekend.
 Thank You
Oscar Almaguer

Pete Balboa balboac27@gmail.com

Apr 6, 2018, 9:08 AM

to me

You need to call me, I have no idea what your talking about

Sent from my iPhone

Pete Balboa balboac27@gmail.com

Apr 6, 2018, 9:35 AM

to me

Did you measure my door???? You should have the measurements yourself!!

Pete Balboa balboac27@gmail.com

Apr 6, 2018, 5:20 PM

to me
What is this ?——-> the top/center radius

 

Sent from my iPhone

> On Apr 6, 2018, at 9:07 AM, Hacienda Rustica <haciendarustica.com@gmail.com> wrote:
>
> the top/center radius

Hacienda Rustica haciendarustica.com@gmail.com

AttachmentsApr 7, 2018, 10:24 AM

to Pete
Hello Pete, on your specifications sheet, see attached, top center it reads 96″ radius frame. What is this specification for? 

 

 This week, we made the doors based on what I measured. Height on sides and length, I could not measure accurately, the top center of the curve, I am pretty sure doors will fit. Lets worry about that on Monday afternoon when doors arrive to job site, If door fits we will require payment of the balance also need a company name for the Invoice.
 Installation is to be paid directly to installer when he or they finish installation.
 The radius call, is most likely it is a mistake on your part, this caused confusion to the assigned carpenter and caused the delay.
Thank You
Oscar Almaguer
Attachments area

Pete Balboa balboac27@gmail.com

Apr 7, 2018, 10:51 AM

to me

Pres Properties LLC

Sent from my iPhone
<Frame radious 96 inches.jpeg>

1 week after installation, inspection and balance paid by Card Holder. Agent Pete Balboa wants to see our installer, with the only complaint. Picture send by agent on 4.17.18.

hinge-clean-up

after inspection by cardholder, contractors, home buyers, neighbores etc.  agent Balboa finds a complaint. Also threatens to hire someone to do the job. Installer against his will drives from L.A. to S.D. to remove paint on the 2 hinges. Agent asks installer to do other choirs non agreed by us.

Pete Balboa balboac27@gmail.com

AttachmentsApr 17, 2018, 3:48 PM

to me
Hinges need to be cleaned. I’m listing this house this weekend and need this to get done by Friday or I’ll have to hire someone else to finish

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Attachments area

Hacienda Rustica haciendarustica.com@gmail.com

Apr 17, 2018, 9:32 PM

to Pete
OK Tomorrow or Thursday, We will touch it up and install astragal. Please, have 6″ at least floor locks We will install at n/c that will even doors at bottom, threshold was modified onsite.
Thank You
Oscar Almaguer
HR

Hacienda Rustica haciendarustica.com@gmail.com

Apr 5

to Pete
Hello Pete, I made it last night, the door will be ready by Saturday, installation by Monday,
Last night the carpenter was telling me and showing me that the radius you have on your specification sheet is wrong.
96″  radius  frame, front and center are wrong, ask your boss why was this mistake on the spec sheet.
 He showed me and he said he tried to accommodate that top and center radius spec but it would not work, he was afraid to cut all the lumber wrong and everyone was out that week. so 3 people are on it to have it ready for the installer on Monday.
or any other day you are OK with. Last time when you ask for a delivery date I meant April 4th  not May 4th, sorry about that but let’s hope for Monday.
 Thank You
Oscar Almaguer
—————————————————-

Pete Balboa

AttachmentsApr 9 (11 days ago)

to me
Sent from my iPhone
Attachments area

Hacienda Rustica haciendarustica.com@gmail.com

Apr 9 (11 days ago)

to Pete
The door was scheduled for production as originally said to you and based on your specs, when your order was up next for production and carpenter was to start your door he was afraid to cut because your top/center 96″ radius call.
If your job is on the line blame whoever gave you those specs or should have told me it was from someone else quotation specs.
We sell hundreds of door in every state, customers provide accurate spex.
If the door fits you pay on delivery, installer is also adding charges for re-schedule to accommodate me for this deal.
If your Company wishes to cancel and meet in a Court of law let me know by today.
Thank You
Oscar Almaguer
HR

 

2018-04-09 8:09 GMT-07:00 Pete Balboa <balboac27@gmail.com>:

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Pete Balboa

Apr 9 (11 days ago)

to me
Companies answer phones and call back, you should learn how to do that !
Sent from my iPhone

Pete Balboa

Apr 9 (11 days ago)

to me
You have until Wednesday to install my door or I’m going to cancel them order as I’m loosing money daily with this door not being installed. Your already weeks behind the promise date if completion!

Hacienda Rustica haciendarustica.com@gmail.com

Apr 9 (11 days ago)

to Pete

I understand, Wednesday is the soonest we can do it. I would love to chat with you, but in this business it is best to have any dialog in writing.

Pete Balboa

Apr 10 (10 days ago)

to me
Let me know what time Wednesday 
Sent from my iPhone

Hacienda Rustica haciendarustica.com@gmail.com

Apr 10 (10 days ago)

to Pete
Delivery in S.D. between 4-6 pm, as soon as door is Calexico I will know and will let you know. Driver will test frame, if door is good you will show him you made payment or pay company check for the balance in order to unload doors.

 Installer will prefers cash after installation but check is OK.

Pete Balboa

Apr 10 (10 days ago)

to me
Sounds good 
Sent from my iPhone

Hacienda Rustica haciendarustica.com@gmail.com

Apr 10 (10 days ago)

to Pete

Pete Balboa

Apr 10 (10 days ago)

to me
Thank you, I will pay with my business check when he arrives. 
Sent from my iPhone

Pete Balboa

Apr 10

to me
Let me know what time Wednesday 
Sent from my iPhone

Hacienda Rustica haciendarustica.com@gmail.com

Apr 10

to Pete

Pete Balboa

Apr 10

to me

Thank you, I will pay with my business check when he arrives.

Sent from my iPhone

return door to initiate refund process, see our policy.

Inbox
x

Hacienda Rustica haciendarustica.com@gmail.com

Apr 25, 2018, 11:35 AM

to Pete
The installer had everything to finish the door on the agreed day, you were supposed to pay if the door fit.  That was our agreement and you acknowledged you said ” sounds good” later on April 10 you said ” I will pay with Company check.”
You kept my installer and 2 of your employees waiting for their money, many unnecessary hours I heard your foreman went home without pay.
My installer did not want to finish the installation because the specific instructions for him were to collect ” if door fit” then unload doors and install. Your workers helped because they were told, they would get paid when door was finished.
 Late at night my installer was about to take down the door, he had drill on hand when check was finally arrived, same person was was delighted by the door and took many pictures hours before, he inspected and while you were on the phone he said “everything looks good” and paid.  Door accepted.
 He asked me before taking the job if you knew what the deal was, twice.! Installer gave you the paper reminding you of payment after the frame was installed you looked at the installation and walked away. Breach of contract.
The irresponsible thing here is that you had the check on your hand all along. Why do you treat people like that?   I think your enterprise is less then professional.
 You threaten us with bad reviews before the door was built, You gave us someone else’s door notes as your official specification sheet. (wrong impossible specs)
You claim door was not rushed? it was, and  by more then 1 buyer, I just posted some emails of emails on your page.
Send pictures of the assembled door the way it came in. No need to pack.
Thank You
Oscar Almaguer

 

Hacienda Rustica haciendarustica.com@gmail.com

Apr 20, 2018, 4:54 PM

to Pete
Hello Mr Balboa, You will be able to tell him yourself when he goes back to finish the job on this pine exterior door.  

 

 If you want to cancel, just tell the guy next week.
 This door was rushed to accommodate your schedule, after we asked you if you wish to cancel or continue with the order, after we discovered the wrong diameter top/center on the specification sheet. You gave us the wrong specifications.
Someone in your company knew this was some other door vendor’s quote notes not spex.
Hear you were quoted 12K, instead you ordered a 3.5K door.
I hope door used its purpose and you get good reviews on your listing/sale presentation today Friday.
We wish you good fortune
Oscar Almaguer

Pete Balboa balboac27@gmail.com

Apr 20, 2018, 5:53 PM

to me
This door WAS NOT RUSHED! I made the order back in February. Also your door looks really bad and Is falling apart. Your installer put screws in my door and left a mess… This needs attention immediately. I have attached an email that you said the door would be ready in March

Customer in denial or ignorance. Specified height of arch and height of sides can never meet with a 96" radius. The drawing they provided belongs to Anderson's Doors and it is draft used mainly for quote purposes. $12,000.00 door according to Pete Balboa.

I took a chance based on experience, and door fit. Pete Balboa broke his promise and kept our installer unnecessarily until late in the night waiting for payment.

They added unscheduled labor, lock installation cheapest kind that had to be replaced, our guy waited for new unscheduled locks and left there for hours,  customers also added wrong size floor locks, they did not pay for extra labor.

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