last minute change by customer: change the original hinges to 360 Degree wrought iron hinges, and custom size clavos.  n/c extra charge

chronology

Dena Sheets <dmdsheets@yahoo.com>

Mar 15

to sales, Kim

I called and left a voice mail and had a returned message from Oscar.  He recommended I send an email to provide specifics of the armoire I’m interested in with specifics.

Arm1Star with 2 shelves but need it in the following size:

66″l x 84″h x 20″d

We will be using it for up to a 70″ tv.  It would also need an access from the back for all of the power cords.  We would also need access for cords from the shelving (for dvr, stereo system).  If the hole is centrally located, it may only take one.

Can you give me price including shipping inside the US?

Thank You,

Dena Sheets
———————-
From: Hacienda Rustica <haciendarustica.com@gmail.com>

Mar 16

to Dena

Hi Dena, small size modifications are at no charge,  this is a very large size modification, you still get manufacturers’ price. $ 1,338.48 delivered.

46 x77  = 24.59 sq  858.00 sol armoire = $34.32 sq ft.

66×84  = 39.sq ft = $1,338.48

Thank You

Oscar Almaguer

HR
————————-
Dena Sheets <dmdsheets@yahoo.com>

Mar 16

to me

If we went ahead with this, how long from start to delivery?  Also, cost to get you started?

Thanks,

Dena
—————————

From: Hacienda Rustica <haciendarustica.com@gmail.com>
To: Dena Sheets <dmdsheets@yahoo.com>
Sent: Wednesday, March 16, 2016 10:52 AM
Subject: Re: Custom sizing armoire

Hacienda Rustica <haciendarustica.com@gmail.com>

Mar 16

to Dena

The cost includes delivery/insurance, a min cost of  $440.00.
Please allow 4-12 weeks from 50% deposit date. If you would like to place an order, let us know asap and we will make you a custom page where you can see the details of you order and see progress pictures of your order.

$1,338.48 ( manufacturers price)

see sample custom page.

Custom Alder vanity for Michael Greene

——————————–

Dena Sheets <dmdsheets@yahoo.com>

Mar 17

to me

Ok, one more question!  It’s made of pine, right?  My husband wants to know the thickness of the walls, doors, shelves.  Hopefully we’ll be able to proceed after this!
Dena Sheets
————————-
From: Hacienda Rustica <haciendarustica.com@gmail.com>
To: Dena Sheets <dmdsheets@yahoo.com>
Sent: Wednesday, March 16, 2016 11:55 AM

Hacienda Rustica <haciendarustica.com@gmail.com>

Mar 18

to Dena

Hi Dena, take your time, whenever you are ready. 100% U.S. Sugar pine from Oregon State. We also use alder wood ( also from Oregon, Washington State), its hard wood and only 60% more, but pine sells 8 of 10 orders. also make Alder.
————————–

Dena Sheets <dmdsheets@yahoo.com>

Mar 18

to me

What is the thickness of the walls, doors, and shelves?

Dena
——————————-

From: Hacienda Rustica <haciendarustica.com@gmail.com>
To: Dena Sheets <dmdsheets@yahoo.com>
Sent: Friday, March 18, 2016 12:50 PM

Hacienda Rustica <haciendarustica.com@gmail.com>

Mar 18

to Dena

6/4″ beam construction , 3/4″ float panels and shelves .

Oscar

Dena Sheets <dmdsheets@yahoo.com>

Mar 22

to me, Kim

Oscar the email below is from my husband. If you have any questions, please feel free to call him at 361-877-5776. Which wood has more knots line or alder? Trying to get this going!!

Dena Sheets

Sent from my iPhone

Begin forwarded message:

From: <kim.sheets@ubs.com>
Date: March 21, 2016 at 2:51:09 PM CDT
To: <dmdsheets@yahoo.com>
Subject: armoire

The top of the internal shelf that supports the TV should be about 40 inches under the lower edge of the cap of the armoire.
The TV will weigh about 60 lbs. Make sure the shelf/shelves will support that weight.
Are the shelves adjustable?
Check out the link to the alder wood vanity & mirror. Note the wood grain, etc. No knots.

Kim

Kim R Sheets CFP®, ChFC

First Vice President – Wealth Management

Wealth Advisor

Branch Manager
800 N Shoreline Blvd – Suite 160

Corpus Christi, TX 78401
800 765 4430

361 884 9966

855 570 1643 FAX

kim.sheets@ubs.com
Please visit our website at
http://financialservicesinc.ubs.com/wealth/E-maildisclaimer.html
for important disclosures and information about our e-mail
policies. For your protection, please do not transmit orders
or instructions by e-mail or include account numbers, Social
Security numbers, credit card numbers, passwords, or other
personal information.
—————–

Dena Sheets <dmdsheets@yahoo.com>

Mar 25
to me, Kim

Oscar,

Wanting to make sure you got my email sent Tuesday.

Dena

Sent from my iPhone

Begin forwarded message:

From: Dena Sheets <dmdsheets@yahoo.com>
Date: March 22, 2016 at 9:19:53 AM CDT
To: Hacienda Rustica <haciendarustica.com@gmail.com>
Cc: Kim  Sheets <ksheets55@gmail.com>
Subject: Fwd: armoire
———————-

Hacienda Rustica <haciendarustica.com@gmail.com>
Mar 26

to Dena

Hi Dena, I will reply in a couple of days, I am traveling from L.A to Santa Fe.

Thank You

Oscar Almaguer

HR
——————————–
Dena Sheets <dmdsheets@yahoo.com>
Apr 6

to me

Oscar,

Still awaiting your response!!??
—————————-

Hacienda Rustica <haciendarustica.com@gmail.com>
Apr 6

to Dena

Hello Dena, I am back sorry for the delay. Your husband would like an Armoire that will hold a TV 40″high from the floor, most Armoires have the same cost, you may select one Armoire because of the exterior and modify the interior to your needs, if you want adjustable shelves and drawers or just shelves and cabinet space price does not change much.

I like Maya Armoire, http://haciendarustica.com/ArmMaya.htm  add 60% if you would the Armoire in Alder wood.
If your husband can tell me the exact size of the TV I can make the interior based on a simple sketch.
Thank You

Oscar Almaguer

HaciendaRustica.com

He realised his mistake after they painted the armoire in the color of their choice,  he wants to his money back and payment for his paint. Kim Sheets is not taking responsibility for his actions.

I worry this Modus operandi  may be applied to other people.

 As he is a wealth advisor in managerial position at https://www.ubs.com/us/en.html

Kim R Sheets CFP®, ChFC

First Vice President – Wealth Management

Wealth Advisor